Monday, 29 September 2014

Sorry, we don't do that

Hi there all,

I'm going to raise a word which many of you will not recognise as it is from the old days, last century. The word is "SERVICE". As the old joke went,"You can't complain about the service, there isn't any."

Had any hassles yourself in this area lately? These people are trained to goad you into anger so that as soon as you get angry they can say they are going to hang up due to an angry customer.

I bamboozled one of these people a while ago when they said to me "I have to hang up now as I have an ungry customer on the line. It's company policy".

I replied "No, it's OK, put me on hold while you get rid of that angry customer then you can help me OK?" Silence so I hung up.

Truly it is staggering how little they help you at all and my only guess is business has decided they don't want customers as, these days, the customer is ALWAYS wrong. Noticed that have you?

I can still beat them though. I keep ringing and ringing until THEY get sick of it and give in and give me what I rang for. Rather tedious but if you can hang in there, you'll win.

Recent things I've experienced. The Red Rooster take away chain.When we lived in Darwin we would regularly go there on the way home for a snack and regularly got this response. "Sorry, we don't have any chicken". I used to get really angry and shout, "So why the fuck are you open then, that's ALL you sell, chicken isn't it?". And so on. I still don't get why they were open. Perhaps chickens are not native to Darwin or something equally stoopid.

What worries me most about this is that the local Red Rooter (Yes, people take the S off their sign everywhere!) told us one evening "Sorry we don't have any chicken". It's spreading. Should have ordered lasagne I guess. Why? Well I know they don't have that so I won't get angry. Can you follow any of this. It's my life. If you too have a logical mind, don't buy anything, do business with anyone and get rid of phones and your letterbox.

Just now my partner is trying to figure out how to pay a bill which will occur tomorrow when I go for a session there. The company gave us the cost so she rang our health fund. They said they can't tell us anything without codes. So she rang the first one back and said "They need codes". You know what they said? "WE don't have codes, they do.".

So, after kicking the wall down and smashing the neighbours car up she decided to go to Medicare. Why I don't know. Think she just wanted to avoid phones.

But don't they do that a lot? A,B and C are always involved and none of them can complete the task without things the other 2 say they can't provide.

I can't ring any service type people any more as I get so angry I want a shotgun and their address, home. They don't seem thrilled about that besides which we can't buy guns here in Australia. Luckily.

It's got so I won't even try any more with anything. No buying attempts, service or even paying bills as I end up in a self destructive rage and wanna kill someone in their business.

What's funny is I worked in a service capacity all my working life and never once had a customer I couldn't get through to. SO why today can't THEY do what I did? Which is "Listen and respond". Simple.

I truly cannot take any more of their bullshit as I go apeshit if you know what  I mean. My partner is starting to be unable to deal with them either so we're looking for a paddle sale before we end up in Shit Creek.

No, don't ask. 'cos we don't have any chicken either.

The absolute best example is a very long story so I'll just give you the end result. We were dealing with Centrelink( Shudder, shudder). One day, early on, I received 7 letters from then on one day. None signed or dated and there were 3 healthcare cards. None dated or numbered so I could see which was the current one. The story that goes with that is a book. And yeah, that was THE START OF THE BREAKDOWN (TEARS FOR FEARS SONG)..

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